An organised arrival starts with the hotel’s exact name and a clear meeting point. Similar resort names and large properties make an address more useful than a bay name alone.
Before flying
Save the transfer confirmation offline with the operator’s contact, flight number and hotel address. Select the right direction: an airport arrival and a hotel departure are different bookings. Confirm baggage, child seats and what happens after a flight delay. Compare the total for your party, since a displayed per-person rate is not necessarily the price of the vehicle.
At the airport and on departure day
Follow the meeting instructions in your voucher and check the driver or representative before leaving. If you cannot find them, contact the operator using the saved details. For the return flight, arrange pickup with enough margin for road conditions and airport formalities, following your airline’s guidance. Keep documents and essential items with you.